Galaxy EOR HonestReview - Features, Pricing, Pros, Cons [2026]
Galaxy Payroll Services is a regional EOR headquartered in Hong Kong and covering several countries across Asia-Pacific.
Overview: Galaxy at a Glance
Galaxy Payroll Group (Galaxy EOR) is a publicly-traded, Hong Kong-based Employer of Record specializing exclusively in the Asia-Pacific region. With over 10 years of experience, Galaxy offers strong local expertise across 9 APAC countries. While they lack global coverage, their integrated suite of services (EOR, payroll outsourcing, accounting, incorporation) makes them a strong choice for companies focused specifically on APAC expansion.
Key Services Offered by Galaxy
Core EOR Services
Galaxy’s Employer of Record services include:
- Legal employment of workers on your behalf
- Compliant employment contracts tailored to each country’s regulations
- Payroll processing with local tax calculations and statutory contributions
- Benefits administration including mandatory and supplementary benefits
- Work visa and immigration support (e.g., Singapore Employment Pass, S Pass, Work Permits)
- Onboarding and offboarding management
- HR guidance and local employment law compliance
Additional Services
What sets Galaxy apart from many EOR-only providers is their comprehensive service offering:
Payroll Outsourcing
- Salary computation
- Housing provident fund calculations
- Individual income tax processing
- Statutory contributions (CPF in Singapore, MPF in Hong Kong, etc.)
Accounting, Finance & Taxation
- Bookkeeping services
- Financial reporting
- Tax compliance and filing
- Audit support
Incorporation, Secretarial & Compliance
- Company registration and setup
- Corporate secretarial services
- Regulatory compliance management
- Annual filing requirements
Business Advisory
- Market entry strategy
- Business consulting
- Operational guidance
HRIS Platform
Galaxy offers a proprietary HRIS (Human Resource Information System) software platform for managing:
- Employee data
- Payroll records
- Leave and attendance
- Expense management
- Reporting and analytics
Country Coverage
Galaxy EOR operates in 9 Asia-Pacific countries through owned entities:
- Singapore – Full EOR, payroll, accounting, incorporation, business advisory
- Hong Kong – Full EOR, payroll, accounting, incorporation, business advisory
- China (Mainland) – Full EOR, payroll, accounting, incorporation, business advisory
- Taiwan – Full EOR, payroll, accounting, incorporation, business advisory
- Macau – Full EOR, payroll, accounting, incorporation, business advisory
- Japan – Full EOR, payroll, accounting, incorporation
- Vietnam – Full EOR, payroll, accounting, incorporation, business advisory
- Thailand – EOR, payroll, accounting
- Philippines – EOR, payroll, accounting
How Galxy Is Scoring: Our Data-Driven Analysis
Galaxy positions itself as a flexible, service-led global EOR with broad country reach. While core EOR execution is generally reliable, weaknesses in pricing transparency, platform depth, and cross-country consistency limit its competitiveness against more mature, SaaS-led providers.
3.4 /5.0
✔ Broad international EOR coverage, including less common hiring markets
✔ Core EOR delivery and statutory payroll handled locally
✔ Immigration and visa support available in selected countries
✔ No unified global add-on ecosystem or standardized service depth across regions
✖ Availability and depth vary significantly by region
✖ No unified global add-on ecosystem
3.6 /5.0
✔ Competitive pricing in select regions
✔ Flexible quotes based on country and hiring needs
✖ No public pricing available
✖ Costs vary by country and local partner
✖ Additional fees (benefits, statutory costs, FX) often clarified late in the process
3.5 /5.0
✔ Standard EOR contracts aligned with local labor laws
✔ Centralized invoicing for global teams
✔ Reasonable flexibility to scale headcount up or down
✖ Notice periods and termination terms vary significantly by country
✖ Payment terms and currencies depend on local execution model
4.0 /5.0
✔ Responsive account management
✔ Practical guidance during onboarding and employment lifecycle
✔ Strong support for complex or non-standard hiring cases
✖ Service quality can vary by country
✖ Support availability depends on local partner responsiveness
4.0 /5.0
✔ Centralized access to employment records
✖ No full HRIS platform; service-led model with manual workflows
✖ Old, not user friendly design
2.0 /5.0
Pros and Cons of Using Galaxy as Your EOR
Strong service-led support: Galaxy is known for responsive, hands-on support, particularly in APAC and emerging markets. Clients often value direct access to HR specialists rather than relying solely on self-service tools.
Practical compliance guidance: Galaxy provides solid local labor law and payroll compliance support, helping companies navigate country-specific employment requirements without building in-house expertise.
Limited platform and automation: Galaxy operates a service-first model with manual workflows and does not offer a full-featured HRIS or highly automated platform, which may be a drawback for tech-driven teams.
Inconsistent experience across countries: Service quality and processes can vary by country due to local execution models, making global standardization more difficult.
Low pricing transparency: There is no publicly available pricing, and total costs may only become clear later in the sales process, especially once benefits, FX, and statutory items are added.
Final Verdict: Our Recommendation on Galaxy Payroll Services
Galaxy is a solid mid-market EOR provider that prioritizes service quality and flexibility over platform sophistication. It is particularly well suited for companies hiring in APAC and emerging markets, where hands-on HR support and local compliance guidance matter more than automation or advanced HR technology.
With flexible contracts, competitive pricing in select regions, and responsive human-led support, Galaxy works well for companies testing new markets, managing smaller distributed teams, or operating in countries that are less commonly covered by larger global EORs. However, its limited platform capabilities, manual workflows, and lower pricing transparency make it a less compelling choice for scale-first or technology-driven organizations seeking standardized global processes.
Galaxy is best for companies that value personal support and geographic flexibility. Companies prioritizing automation, enterprise-grade tooling, or highly transparent global pricing should compare Galaxy with more platform-led EOR providers before making a decision.
Written by
Christa is a Copywriter at Employsome with 17 years of professional writing experience across global brands, startups, and online publications. A native English-Finnish writer, she brings strong editorial skills and a versatile background in business, SaaS, and finance. At Employsome, Christa focuses on clear, practical content about HR, payroll, and Employer of Record topics.
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