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With its rich culture, striking natural beauty, and burgeoning economy, Indonesia is a popular spot for global expansion plans. However, moving into a new territory involves a host of new tax rules, compliance regulations, payroll requirements, and immigration visas.
An Employer of Record (EOR) becomes the legal employer of your local staff on your business’ behalf. This means that they handle all of the normal payroll, benefits, taxes, and compliance paperwork that are involved in employing a worker. The worker’s day-to-day activities are still managed by you.
As a part of their employer duties, the EOR has to manage your monthly payroll, withhold PPh 21 income tax, set workers up with mandatory health and employment social security (BPJS), and pay the religious holiday allowance (THR). Plus, they’ll track minimum wage laws, overtime payments, and other employment-related information so that your company is in compliance.
The best Indonesia EOR services we recommend here at Employsome have been created by deeply analyzing, scheduling calls with providers and reviewing EOR service delivery, compliance strength, platform efficiency and customer experience, not marketing claims or paid placements.
Best 8 EOR Services in Indonesia: Quick Verdict
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Best 8 EOR Services in Indonesia: In-Depth Review
If you’re looking for a fast expansion, Remote can help. This well-rounded platform provides comprehensive EOR services as well as contractor payments. Started in 2019, Remote offers top-rated compliance services for companies that want to scale quickly. Currently, it serves more than 180 countries. Because it operates through an owned entity, PT Remote Tech Indonesia, client companies can take advantage of a high level of service.
Global
Ø Fee per Employee per Month, First Year
- Global country coverage
- Enterprise-grade software
✓ Global Coverage & Services (4.6/5): Strong global EOR coverage, mostly through Remote-owned legal entities. Wide range of add-on services offered beyond EOR such as global payroll services, contractor payments, equity add-ons, HRIS, benefits, U.S. PEO and more.
✓ Pricing & Transparency (4.1/5): Fees are higher compared to other global EORs. Also, a “hidden” currency exchange fee of up to 8% applies. However, Remote does not apply an EOR security deposit. OK, overall.
✓ Payment & Contract Terms (4.6/5): No minimum contract commitment which allows for flexible EOR hiring. Further, payroll cut-off on the 11th of the month and payment terms of 10 days.
✓ Customer Experience & Support (4.8/5): Remote’s EOR solution is designed to be mostly self-service for customers hiring < 10 staff. No dedicated account manager is assigned and support is run through their offshore-team.
✓ Platform & Integrations (4.7/5): Remote’s platform is amongst the best of the industry with a large amount of features and integrations available. It’s suitable for enterprise customers.
4.6/5
✓ Entity Ownership (4.5/5): Remote operates through an owned Indonesian entity, allowing direct employment, stronger compliance control, and no reliance on third-party EOR partners.
✓ Onboarding Speed (4.5/5): Local employees can typically be onboarded within 5–10 business days once documentation is complete, which is fast for the Indonesian market.
✓ On-Site HR Support (4.0/5): Remote provides Indonesia-focused HR and payroll specialists. Support is local-market trained but primarily delivered remotely rather than through large in-country offices.
✓ Visa & Work Permit Support (3.5/5): Remote offers structured guidance and coordination for work permits (KITAS), but complex expat cases may require additional timelines or external advisors.
✓ In-Country Compliance (4.5/5): Strong compliance coverage across Indonesian labor law, including BPJS Kesehatan, BPJS Ketenagakerjaan, tax withholding (PPh 21), THR, termination rules, and statutory reporting.
✓ Local Add-Ons (4.0/5): Covers core local benefits, statutory insurance, compliant payroll execution, and contractor-to-employee conversions. Some advanced or highly customized benefits require extra scoping.
4.1/5
Compliance: Global businesses turn to Remote because of its reputation for providing a high level of compliance with Indonesian laws.
Localized benefits: Remote designs its benefits packages so that they match the local employment practices and regulations.
Transparent pricing: The pricing structure is clear, and you don’t have to worry about paying any hidden fees.
Full stack: With Remote, you get a full tech stack in a single, convenient platform.
Higher prices: Compared to many of the other EOR providers on this list, Remote charges fairly high rates. Like Deel, Remote currently charges $599 per employee for its EOR services.
Standardized experience: The cookie-cutter process can feel impersonal and may lack the customization options your company needs.
Minimal reporting options: While it has a great tech stack, the analytics and reporting features have less depth than top HRIS and HR platforms offer.
Remote is a good partner if you want risk-free hiring as you expand your small- to medium-sized business internationally. It is especially effective if you need support transitioning contractors to employees.
Deel operates through an owned entity, PT Lets Deel Indonesia, so it can achieve a higher level of customer service and regulatory compliance. This EOR provider stands out for owning its own entity in Indonesia as well as its excellent global coverage. They offer real-time compliance, a wide range of services, and speed onboarding in three days or less. Deel combines an international EOR and professional platform with strong on-the-ground services.
Global
Ø Fee per Employee per Month, First Year
- Best tech platform
- Most chosen provider
✓ Global Coverage & Services (4.6/5): Deel provides EOR services in 150+ countries, operating through 120+ wholly owned legal entities (including Germany, UK, Spain, Australia, Canada, India, and UAE). Services include compliant employment contracts, payroll, statutory filings, terminations, country-specific benefits, immigration support, background checks, equipment provisioning via Deel IT, equity & stock option administration, and access to 200+ in-house legal experts covering local employment law.
✓ Pricing & Transparency (4.1/5): Public EOR pricing starts at USD 599 per employee/month (discounted to USD 499 in the first year in some markets). Contractor management is USD 49/month, and Deel HRIS is free. Security deposits of 1–3 months of gross salary apply in most countries. FX fees are borne by the transacting party. Optional add-ons (Deel Engage, Deel IT, time tracking) increase total cost as teams scale.
✓ Payment & Contract Terms (4.5/5): Deel offers month-to-month EOR contract flexibility with no long-term minimum commitment. Deposits are required in many countries and typically refunded within 60 days after contract termination. Payments are processed via regulated PSPs in multiple currencies. Deel Shield provides contractor misclassification protection covering up to USD 25,000 in legal costs per contractor.
✓ Customer Experience & Support (4.3/5): Deel provides 24/7 in-house chat support, with a 4.8/5 Trustpilot rating across 7,000+ reviews. Dedicated customer success managers are assigned to larger accounts. Payroll and compliance guidance is supported by Deel AI, with onboarding completed in 2–3 business days in many countries. Support is efficient but less white-glove for very small teams.
✓ Platform & Integrations (4.8/5): Deel offers a modern, self-service global HR platform with 120+ native integrations (including Workday, BambooHR, Personio, Greenhouse, QuickBooks, Xero, NetSuite, Slack, and Microsoft Teams). Supports bi-directional HRIS syncing, open API, Zapier automation, and can function as a standalone global HRIS with onboarding, PTO, documents, org charts, and compliance monitoring.
4.5/5
✓ Entity Ownership (5.0/5): Deel operates through its own Indonesian legal entity, allowing direct employment without third-party subcontractors.
✓ Onboarding Speed (4.5/5): Employees can typically be onboarded within a few business days, which is fast for the Indonesian market.
✓ On-Site HR Support (4.5/5): Strong local HR expertise with hands-on experience in BPJS Kesehatan, BPJS Ketenagakerjaan, THR (religious holiday allowance), payroll, and tax withholding.
✓ Visa & Work Permit Support (3.5/5): Advisory-level support available, but not optimized for complex or visa-heavy expat onboarding.
✓ In-Country Compliance (4.5/5): Solid compliance with Indonesian labor law, including BPJS registrations, income tax (PPh 21), employment contracts, and statutory benefits.
✓ Local Add-Ons (4.5/5): Supports statutory benefits and compliant payroll execution; fewer premium or highly customized add-ons compared to specialist local firms.
4.4/5
Owned entity in Indonesia: Because it uses an owned entity and no third party provider, Deel is able to provide a higher quality of services.
Fast onboarding: Deel boasts same-day global hiring, so you can immediately hire and onboard the workers you need.
No hidden setup fees: When setting up your EOR services, the price you see is exactly what you’ll pay.
Excellent guidance: Deel provides compliance guidance on Indonesian employment laws, taxes, and immigration issues.
Pricing: Compared to many other EORs, Deel charges a fairly high price.
Extra legal help required: If you’re dealing with complicated immigration cases, you may need to find a local legal expert to give you advice.
Support delays: During peak hours, it can take longer to get support from customer service.
Deel is ideal for businesses that are scaling quickly around the world. If you need a lot of HRIS, HR, or other tech integrations, Deel has the comprehensive platform and tech support you need.
Originally known as Velocity Global, this EOR provider has been rebranded as Pebl. It offers extensive global EOR services and payroll support. In Indonesia, Pebl also provides assistance with immigration and visa sponsorship. With their high-touch services, Pebl can onboard workers in as little as 24 hours. Currently, it’s available in 185 different countries.
Global
Ø Fee per Employee per Month, First Year
- Strong global entity infrastructure
- Transparent (but high) pricing
- Extensive immigration offering
✓ Global Coverage & Services (4.2/5): Leading global EOR coverage across core hiring markets with consistent, high-touch onboarding support. 65 own entity worldwide and 35 local partners. Well-suited for standard international hires, though invoicing and payroll complexity has been reported once companies operate across multiple markets.
✓ Pricing & Transparency (4.5/5): Clear and predictable pricing with good upfront cost visibility. Significant migration credits when transitioning from another EOR. Only downside: 3% FX markup & high bank wire fees.
✓ Payment & Contract Terms (4.2/5): Open-ended contracts without minimum commitments. Payroll cut-off on the 10th of each month with invoice issued on the 20th, payment due in 7 days. Standard, overall. If one commits to a one-year annual contract, then monthly fee drops to $599 instead of $699,
✓ Customer Experience & Support (4.3/5): 24h SLA in response times. Solid responsiveness for day-to-day operations, handled through off-shore support teams. No support offered via WhatsApp.Teams in 65+ countries, 43 languages spoken, with local experts who help you hire and support talent.
✓ Platform & Integrations (4.3/5): Modern platform designed to handle the basic EOR workflows. However, by far not as strong as its competitors. It feels Pebl is still playing “catch-up”. Integration ecosystem is solid but not as extensive as larger enterprise HR suites.
4.3/5
✓ Entity Ownership (4.5/5): Operates via a strong local entity.
✓ Onboarding Speed (4.5/5): Around 7–10 business days.
✓ On-Site HR Support (4.5/5): Local payroll and HR support available.
✓ Visa & Work Permit Support (4.0/5): KITAS and work permit support provided.
✓ In-Country Compliance (4.5/5): Strong handling of BPJS, tax, and labor law.
✓ Local Add-Ons (4.0/5): Standard benefits support.
4.3/5
Centralized Platform: Pebl’s main platform handles all of your benefits administration, onboarding, payroll, and compliance.
Strong EOR Support: If you need to hire locally without your own entity in Indonesia, Pebl can help.
Immigration Support: When you hire a foreign worker, Pebl integrates their immigration paperwork into the onboarding process for a seamless experience.
Pricing: The pricing tends to be more appropriate for enterprises, making this a costly option for smaller businesses.
Local Partner: Because Pebl doesn’t have an owned entity, you have to go through a middleman when you have a problem.
Learning Curve: Since Pebl’s platform is intended for enterprise clients, the learning curve can be steep for figuring out the different features.
Pebl is ideally suited for white-collar, mid-level, and enterprise companies that want more services and are fine with paying higher fees. It’s also an effective option if you’re planning on expanding into other global territories.
Multiplier is a fast-growing global employment platform founded in Singapore, focused on helping companies hire talent compliantly across Asia and emerging markets. While it provides global coverage, its strongest advantage is its South-East-Asia-first DNA including Indonesia. It results in smoother onboarding, better compliance insights, and more localized expertise than many US/EU-centric EORs. Multiplier aims to simplify hiring through a clean UI, competitive pricing, and fast setup times, though it lacks the deep enterprise automation found in Deel or Papaya Global.
Global
Ø Fee per Employee per Month, First Year
✓ Global Coverage & Services (4.4/5): EOR services across 120+ countries, including contractor management, global payroll outsourcing, statutory compliance, benefits administration, and immigration support in selected jurisdictions.
✓ Pricing & Transparency (4.0/5): Generally clear pricing and competitive for scaleups at $505 per EOR contractor, though FX markups apply (stated ~2%, reported higher in some cases) and country-level cost breakdowns are not always fully transparent upfront.
✓ Payment & Contract Terms (4.0/5): No minimum contract commitment and flexible agreements. However, invoices are issued early and short payment windows (often ~7 days) can impact cash flow.
✓ Customer Experience & Support (4.3/5): Improved support quality in recent years with a solid self-service knowledge base. Support experience and escalation handling can vary by region.
✓ Platform & Integrations (4.5/5): Strong, modern platform with clean UX, efficient onboarding, and good multi-country reporting. Integration depth and automation are slightly behind top tech-first EORs.
4.2/5
✓ Entity Ownership (4.5/5): Operates through a strong local setup, enabling compliant employment and direct payroll execution in Indonesia.
✓ Onboarding Speed (4.5/5): Fast onboarding, typically under 10 business days, which is highly competitive for the Indonesian market.
✓ On-Site HR Support (4.0/5): Reliable local HR and payroll coordination, though not positioned as a high-touch, on-the-ground HR partner.
✗ Visa & Work Permit Support (3.5/5): Limited suitability for complex expat onboarding or visa-heavy hiring scenarios. Best for local Indonesian hires.
✓ In-Country Compliance (4.5/5): Strong handling of Indonesian labor law, BPJS social security, tax withholding, and statutory reporting.
✓ Local Add-Ons (4.0/5): Core benefits and payroll services supported, but benefit packages are more limited compared to premium EOR providers.
4.4/5
Strong in Asia & emerging markets: Deep local expertise makes hiring in Indonesia, Malaysia, Philippines, Vietnam, and India smoother
Competitive pricing & transparent Fees:Lower than Deel/Remote and less hidden fees
Easy-to-use platform: Simple workflows, quick contract generation, and minimal onboarding friction
Limited integrations & automations: Lacks the mature ecosystem offered by the competition
Not ideal for enterprise needs: Customization, reporting, and mobility support are more limited
Benefits offering not as deep as competitors: Fewer country-specific perks or premium benefit plans
Multiplier is a strong, product-led EOR platform that excels especially across Asia-Pacific and emerging markets like Indonesia. Its combination of clean UI, flexible benefits, and robust immigration support makes it a smart choice for companies hiring in Indonesia. However, outside APAC its coverage and operational depth are less competitive than Deel or Remote, and large enterprises may find the platform too lightweight for complex workflows.
Overall, Multiplier is best for startups and mid-sized teams expanding into APAC who want a modern platform, transparent pricing, and reliable on-the-ground expertise. If your hiring strategy is globally distributed with heavy needs in Europe or LatAm, stronger alternatives exist.
Whether you need assistance with payroll, immigration assistance, or EOR services, RemoFirst can help. This EOR provider in Indonesia is great for startups because of its clear local guidance and excellent customer support. Thanks to its low cost and transparent pricing, it is an effective EOR for companies that are operating on a budget.
Global
Ø Fee per Employee per Month, First Year
- Low cost provider
- Extensive global coverage
✓ Global Coverage & Services (4.0/5): Broad global reach across 100+ countries delivered exclusively through a partner network rather than owned entities. Besides Papaya Global, no other EOR is operating like this. Based on our research, local partners selected by RemoFirst are strong (e.g. ThisWorks for Europe).
✓ Pricing & Transparency (4.5/5): One of the most transparent and affordable EOR pricing models on the market, with no setup or termination fees. However, pricing for mature markets such as Canada, UK, Germany or Spain are significantly higher (min. $399). Overall cost predictability remains a key strength.
✓ Payment & Contract Terms (4.0/5): Flexible contracts with no long-term commitments, fair payroll cut-off timelines, and support for multiple invoice and payout currencies (keep mind that an FX markup may apply in this case).
✓ Customer Experience & Support (3.6/5): Startup- and SMB-friendly support model with dedicated account managers. Day-to-day support handled via ticketing system which is responsive, but complex cases and peak periods may see slower resolution since they rely on local partners’ response times.
✓ Platform & Integrations (4.0/5): Modern, intuitive platform withautomated payroll workflows. However, advanced reporting, integrations to enterprise HCMs, and customization for complex organizational structures are more limited than with larger, enterprise-grade EORs.
4.0/5
✗ Entity Ownership (3.5/5): RemoFirst operates through a vetted local partner in Indonesia rather than an owned entity. Partner has established presence navigating Indonesian employment regulations.
✓ Onboarding Speed (4.5/5): Fast onboarding through RemoFirst’s streamlined platform. Efficient contract generation and employee setup process.
✓ On-Site HR Support (4.5/5): Strong local Indonesian partner with expertise in local labor law. Dedicated account managers provide 24/5 support.
✓ Visa & Work Permit Support (4.0/5): Work permit support available for Indonesia. RemoFirst offers visa services in 85+ countries. Partner handles KITAS/KITAP requirements and RPTKA (foreign worker utilization plan).
✓ In-Country Compliance (4.5/5): Strong compliance coverage for Indonesian labor laws including BPJS Kesehatan (health insurance), BPJS Ketenagakerjaan (employment insurance), THR religious holiday bonus (mandatory 1 month salary), and severance requirements.
✓ Local Add-Ons (4.5/5): Supports Indonesian statutory benefits including BPJS health and employment programs, and mandatory THR (Tunjangan Hari Raya). Can administer private health insurance upgrades, life insurance, meal allowances (uang makan), transportation allowances, mobile phone allowances, and annual performance bonuses. BPJS contributions offer tax advantages. Equipment provisioning available.
4.3/5
Low priced: At just $199 per worker, RemoFirst leads the way in offering affordable prices.
Fast onboarding: While there are some EOR providers that have faster onboarding speeds, RemoFirst holds its own. The provider can onboard new hires in just five to seven days.
Transparent pricing: At RemoFirst, you don’t have to worry about hidden fees.
Good contractor support: RemoFirst also provides an excellent toolkit and support for companies that are also hiring contractors.
Local partner: RemoFirst uses a local partner to provide EOR services instead of using an owned entity.
Basic reporting tools: The technology and reporting tools at RemoFirst include just the essentials. If you need more, you’ll need to go somewhere else.
Limited integrations: If you are looking for HRIS integrations, check to see if your program is supported before signing up with RemoFirst.
RemoFirst is ideally suited for a startup or small business that can’t afford high-priced options. If you don’t need an extensive tech stack, comprehensive integrations, or personalized services, RemoFirst is a top choice.
At Papaya Global, companies can access global EOR services and top payroll integrations. With its advanced analytics and comprehensive platform, it is ideal for enterprise clients that need a high level of support. Besides EOR and payroll services, Papaya Global can help with benefits management, contractor management, and compliance support.
Global
Ø Fee per Employee per Month, First Year
- Strong global payroll engine
- Global coverage through partners
✓ Global Coverage & Services (4.0/5): Global EOR and payroll platform combining EOR, contractor management, and global payroll in a single system. Coverage is broad, but delivered only through local partners rather than owned entities.
✓ Pricing & Transparency (3.5/5): Pricing is available via sales-led quotes. Costs are on the higher end of the market and may include FX fees, partner costs, and security deposits depending on country.
✓ Payment & Contract Terms (3.8/5): Standardized global contracts with secure pre-funding requirements. Payment workflows are reliable but less flexible than product-led EORs.
✓ Customer Experience & Support (3.8/5): Dedicated account management model with strong payroll expertise. Support quality can vary by country due to partner dependency.
✓ Platform & Integrations (4.6/5): One of the strongest global payroll engines in the market, with deep reporting, compliance tooling, and enterprise-grade integrations.
3.9/5
✓ Entity Ownership (3.5/5): Operates in Indonesia via a local partner rather than a wholly owned entity, which can impact speed and service consistency.
✓ Onboarding Speed (4.0/5): Onboarding is generally efficient once documentation is complete, though timelines depend on partner coordination.
✓ Local HR Support (4.0/5): Local HR and payroll support available through in-country partners, suitable for standard employment scenarios.
✓ Visa & Work Permit Support (3.5/5): Immigration support available but handled via partners; timelines and scope vary by role and region.
✓ In-Country Compliance (4.5/5): Strong handling of Indonesian payroll, tax withholding, social security (BPJS), and statutory reporting.
✓ Local Add-Ons (4.5/5): Employee self-service tools, contractor management, and AI-driven payroll features reduce reliance on manual local processes.
4.2/5
Easy expansion: Papaya Global serves customers in over 165 countries, so expanding into new territories is simple.
Excellent contractor management: This Indonesian EOR provider really excels at helping businesses manage their contractor relationships.
User-friendly interface: The entire interface is extremely intuitive, so it doesn’t take long to learn.
Dedicated support: With Papaya Global, you get paired with a dedicated account manager who will provide you with personalized support.
High prices: Papaya Global charges fairly high rates for its services.
Local partner: Unfortunately, getting local support can be challenging because Papaya uses a local partner model.
In-transparent fees: In addition to the high prices, Papaya Global’s fees aren’t transparent, so there may be unexpected add-ons.
HR functionality: The HR support at Papaya Global is less than it is at other top EOR providers in Indonesia. This is fine if you have an in-house, local HR team, but it could otherwise be an issue.
Papaya Global is a good fit for enterprise-grade clients that want excellent payroll support. It is especially effective for finance teams that need multi-country payroll services and global payroll compliance.
With Safeguard Global, you can easily hire in Indonesia without needing a local entity. Currently, Safeguard Global has operations in more than 100 different countries, making global expansion easier. Thanks to its strong focus on local contracts, currency exchange, payroll services, and regulatory compliance, this EOR provider in Indonesia generally achieves top reviews from its satisfied customers.
Global
Ø Fee per Employee per Month, First Year
✓ Global Coverage & Services (4.4/5): Coverage across 100+ countries via partner entities. Supports full EOR scope: compliant employment contracts, payroll, statutory filings, terminations, and HR advisory. Proven experience with large, multi-country enterprise rollouts. Partner-led delivery means execution quality varies by country.
✓ Pricing & Transparency (3.7/5): No public pricing. Fees provided after sales scoping. Pricing varies by country and partner. FX fees and local employer burden not always disclosed upfront, impacting cost predictability for procurement-led buyers.
✓ Payment & Contract Terms (4.5/5): Jurisdiction-specific, enterprise-grade contract templates. Clearly defined payroll cut-offs and payment timelines. Payroll pre-funding required in some countries. Additional administrative steps apply in ICP-heavy jurisdictions.
✓ Customer Experience & Support (4.2/5): Dedicated client success managers for enterprise accounts. Strong experience handling complex, multi-entity, and regulated environments. No unified 24/7 global support model; responsiveness depends on local partner execution.
✓ Platform & Integrations (3.9/5): Provides payroll reporting, time tracking, and document management. Not a full HRIS and not automation-first. Limited integrations compared to SaaS-led EORs like Deel, Rippling, or Oyster.
4.1/5
✓ Entity Ownership (4.3/5): Operates through a local affiliate, PT Global Consulting Services Indonesia, enabling reliable in-country execution and accountability, though not a fully standalone Safeguard-owned entity.
✓ Onboarding Speed (4.3/5): End-to-end onboarding typically completed within two weeks or less, including contract issuance and statutory setup.
✓ On-Site HR Support (4.5/5): Strong local HR and payroll presence via the Indonesian affiliate, providing responsive, in-country support.
✓ Visa & Work Permit Support (4.3/5): Immigration coordination and advisory support available for Indonesia, subject to local processing timelines.
✓ In-Country Compliance (4.5/5): Robust handling of Indonesian labor law, compliant local-language contracts, statutory benefits, payroll, and tax obligations.
✓ Local Add-Ons (3.5/5): Core benefits, payroll, and HR administration supported; fewer advanced or flexible local add-ons compared to top-tier owned-entity EORs.
4.2/5
Global Presence: Safeguard Global is available in 187 different countries, so you can continue your expansion into just about every region.
Extra Services: If you are a small- to medium-sized team that needs extra support with things like finance, taxes, and HR, this EOR provider has a range of add-on services you can use.
Reasonably fast onboarding: While there are faster options available, Safeguard Global’s two-week onboarding timeline is still much faster than setting up an entity and hiring on your own.
Local affiliate: You can enjoy a high level of customer service through Safeguard Global’s local affiliate.
Local affiliate: While a local affiliate is more effective than working with a third-party partner, it still creates an added layer that can slow things down.
Basic HR Feature Set: Leave, expense management, and automation are noticeably less advanced than leading competitors. No integrations.
While Safeguard Global is known for providing high-level EOR and professional employer organization (PEO) services to companies, it really stands out for their enterprise-grade clients. This EOR provider is great for companies that want to grow their headcount in Indonesia while still maintaining excellent payroll accuracy and legal compliance.
JAC Outsourcing is a local provider with deep roots in Indonesia. They handle end-to-end hiring, taxes, payroll, and benefits, so you don’t have to worry about it. If you want a local partner who has deep on-the-ground experience, JAC Outsourcing is the place to go.
Local
Ø fee per employee per month, first year
- Local champion
JAC Outsourcing is a regional provider focused primarily on Indonesia, offering payroll, HR administration, and employer-of-record services through a deeply localized structure. Their strength lies in hands-on compliance support and local expertise rather than global scale. Since JAC does not operate as a global EOR provider and has no multi-country entity coverage, their offering is best viewed as a local Indonesian EOR specialist rather than a global solution. This limits their flexibility and makes them less suitable for companies needing multi-country expansion, but highly valuable for businesses prioritizing deep local execution and compliance accuracy in Indonesia.
3.0/5
Founded in 2002, JAC Outsourcing operates in Indonesia under its owned entity, PT JAC Consulting Indonesia. Because it uses an owned entity, you don’t have to play phone tag with a middleman every time you have a question. JAC Outsourcing particularly stands out because of its true local focus. It has branches in 11 other countries, but they are almost entirely in the Asia-Pacific region. When you work with JAC Outsourcing, you get an on-the-ground, local expert for all of your hiring, benefits administration, payroll, and onboarding needs.
4.7/5
Local focus: With JAC, you get intensive local focus as well as regional connections.
Excellent compliance: Thanks to their depth of local knowledge, JAC Outsourcing is able to provide a high level of payroll, HR, tax, and immigration compliance.
Owned entity: Because it uses an owned entity, JAC can achieve a higher level of service.
Legal assistance: From employment contracts to local regulations, JAC has legal experts to help with your company’s hiring needs.
Smaller global footprint: While it excels at providing local expertise, JAC Outsourcing has a comparatively minor share of the global EOR marketplace.
Pricing transparency: Unlike some of the big names in the industry, JAC doesn’t publicly display its pricing structure and fees.
Fewer analytics: Larger EORs typically have better tech platforms and analytics.
JAC Outsourcing works best for organizations that want deep, hands-on local expertise. Whether you need help with Bahasa Indonesia contracts or a liaison to work with local authorities, JAC Outsourcing can help. This EOR is ideal for new market entrants that want a high-touch EOR and don’t need a bunch of tech options. Their talent search capabilities make it a great all-in-one solution from finding your talent to hiring it.
Best Indonesia EOR for Every Use Case
Having reviewed global and local EORs operating in Indonesian and vetting their locals operations, these are our top recommendations for hiring in onsite:
🌟 Best Global EOR for hiring in Indonesia: Deel – own Indonesia legal entity, enterprise-grade & fully-automated software, full-suite of benefits & add-ons available. Strong across APAC.
💰 Best EOR for budget-sensitive hiring: RemoFirst– competitive service fees paired with a solid software platform and a strong local partner onsite.
📍 Best Local Indonesia Expert EOR: JAC Outsourcing – Local Indonesia-focused EOR with office & team in Jakarta.
🪪 Best for immigration & work permits: Pebl – Great partner to take care of all immigration paperwork to hire expats in Indonesia.
Employer of Record Legislations & Compliance in Indonesia
While the EOR reduces some of your legal liability, it doesn’t completely get rid of it. Client companies share liability for things like safety, workplace harassment, and data. To protect your business, make sure the master service agreement (MSA) clearly details who is responsible for different activities.
As a part of your legal obligation, you and the EOR must find out if the employee is eligible to work in Indonesia. To confirm an Indonesian employee’s right to work, you would verify their KTP ID. With foreign nationals, your company must sponsor an RPTKA and a KITAS work permit. If the employee can work in Indonesia, the EOR must be able to write the local contract in Bahasa Indonesia.
Hiring in the Indonesia: What You Need to Know
From mandatory social security to bilingual contracts, Indonesia has special regulations about hiring workers. By working with an EOR provider in Indonesia, you can simplify your hiring process, determine the right provincial minimum wage for your area, and get help with work visas.
📌 Legislation Around Employer of Record
In Indonesia, EORs aren’t considered separate from other businesses. EORs, like all types of employment in Indonesia, are primarily governed under the Manpower Law. This law defines fixed-term jobs, indefinite jobs, overtime rules, and outsourcing.
Unlike some countries, EORs are completely legal in Indonesia. They are still bound by the same rules as other companies, so it’s important to work with an experienced EOR provider.
📌 Holiday Pay & Working Hours
Indonesian employees work 40 hours a week. Each employee either works seven hours a day for six days or eight hours a day for five days. After they reach the maximum hours per day or week, you are required to pay overtime. However, workers are not allowed to work more than four hours of overtime in a day or 18 hours in a week.
Like many countries, Indonesia observes many different holidays each year. Besides public holidays, workers are entitled to get days off for religious observances as well.
📌 Sign-On Bonuses and Holiday Pay in Indonesia
The THR is like a 13th-month bonus in other countries, but it occurs before the worker’s own religious holiday. It is worth a month’s salary if the worker has been employed for at least 12 months. For employees who have worked less than 12 months, the amount is prorated.
While sign-on bonuses aren’t required, they are allowed under Indonesian law. Your EOR provider can help you detail the sign-on bonus amount and requirements in the contract.
📌 Employment Contracts in Indonesia
The contract must be written in Bahasa Indonesia. If the employee is a genuine temporary worker, they must sign a fixed-term contract (PKWT). Indefinite contracts (PKWTT) are used for employees that you plan to work with over the long run.
📌 Mandatory Health Insurance in Indonesia (BPJS)
The BPJS is a mandatory requirement in Indonesia, which is divided into health (BPJS Kesehatan) and employment (BPJS Ketenagakerjaan). It includes the old-age savings, work injury protections, job loss security, pensions, and similar benefits. In most cases, you must complete the worker’s BPJS enrollment within the first 30 days of their employment. When you work with an EOR, the EOR handles the enrollment, withholding, and administration for you.
📌 Sick Leave Compliance
If a worker is sick and has a doctor’s note, they can get 100% pay for up to four months. This figure drops by 25% every four months until the worker reaches zero. Under Article 93 of the Manpower Law, you are required to provide sick leave and are not allowed to fire someone for taking leave.
📌 Taxation & Payroll in Indonesia
Each month, the EOR will calculate and withhold the correct amount of BPJS and income tax from employees’ paychecks. They will make sure overtime laws, provincial minimum wage rules, and other regulations are met. At the end of the year, annual income statements are issued that workers can use to file their taxes.
FAQ on Indonesia EOR
An EOR in Indonesia becomes the legal employer of record on your behalf. This includes drafting compliant employment agreements, registering employees with BPJS (Indonesia’s social security system), managing payroll and taxes, handling statutory benefits, and ensuring alignment with Indonesian labor law (UU Ketenagakerjaan). You manage the day-to-day work; the EOR handles compliance and administration.
Setting up a Foreign-owned companies (PT PMA)A entity in Indonesia can take 1 – 3 months, requires a local director, and involves ongoing compliance, reporting, and payroll administration. A PT PMA must also declare a minimum paid-up capital of IDR 10 billion (≈ USD 200,000). An EOR allows you to hire talent in Indonesia within days, without needing a legal presence, capital injection, or local legal representation. For most companies testing market entry or hiring a single employee, an EOR is faster and significantly cheaper.
Remote, Deel and Pebl are the best EOR providers in Indonesia. However, there are also local providers such as JAC Outsourcing that are performing well. At Employsome you find all providers ranked according to their overall and Indonesia specific performance.
Top EOR providers in Indonesia typically have:
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Local entity ownership (not partner-based employment)
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Fast onboarding (2–10 business days)
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Strong understanding of Indonesia’s strict labor laws
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BPJS registration done correctly
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Support for terminations, which can be legally sensitive
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Clear, transparent pricing
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Local benefits packages aligned to market norms
Providers with owned entities often deliver better compliance outcomes than those relying on third-party partners (ICPs).
Some EOR providers promise onboarding within 24 hours but realistically it usually takes 5 – 10 business days, assuming documents are submitted promptly. Incorporating BPJS Kesehatan and BPJS Ketenagakerjaan may add an additional few days, depending on the provider’s internal process.
Yes. A compliant EOR will register employees for both:
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BPJS Kesehatan (health insurance)
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BPJS Ketenagakerjaan (employment insurance)
These contributions must be calculated monthly and submitted accurately. Failure to comply can result in penalties, so choosing an EOR that handles BPJS correctly is critical.
Beyond the base salary, employers contribute to:
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BPJS Kesehatan: 4% (employer)
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BPJS Ketenagakerjaan: 3.74%–9.74%, depending on class
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THR (Tunjangan Hari Raya): one month’s salary annually
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Potential severance obligations under Indonesian labor law
A good EOR will clearly detail these statutory costs in advance. Some have employer costs calculators on their website.
Yes. PKWT contracts (Perjanjian Kerja Waktu Tertentu) are permitted when aligned with Indonesia’s Omnibus Law requirements. A qualified EOR will ensure PKWT contracts include mandatory compensation, extensions, and conversion rules to avoid misclassification.
Some EORs can sponsor KITAS work permits, but not all. Visa sponsorship requires strict documentation, quota checks, and alignment with Indonesia’s foreign-manpower rules. Verify this upfront—only a small subset of EORs can legally sponsor KITAS for EOR-hired employees.
Generally yes. Providers with their own Indonesian legal entity tend to offer:
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Faster onboarding
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Direct control over compliance
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More consistent payroll and BPJS handling
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Clear employment contracts
Partner-based EORs rely on local firms and often have slower processes, inconsistent service, and less transparency.
However, there are some new providers like RemoFirst that successfully operate only with local vetted partners.
Check out our in-depth review of in-house entity and third-party EOR providers.
Yes. Most EORs support a transition-to-entity process if you decide to open a PT PMA later. This includes contract migration, payroll handover, and documentation transfer.
Indonesia has one of the most complex severance frameworks in APAC. A good EOR will:
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Advise on the correct termination grounds
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Calculate severance under the Omnibus Law formula
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Guide you through negotiation and documentation

Written by
Christa is a Copywriter at Employsome with 17 years of professional writing experience across global brands, startups, and online publications. A native English-Finnish writer, she brings strong editorial skills and a versatile background in business, SaaS, and finance. At Employsome, Christa focuses on clear, practical content about HR, payroll, and Employer of Record topics.
Our content is created for informational purposes only and is not intended to provide any legal, tax, accounting, or financial advice. Please obtain separate advice from industry-specific professionals who may better understand your business’s needs. Read our Editorial Guidelines for further information on how our content is created.
